Shipping policy

Shipping policy:

Warm Weather Guarantee:

Our team monitors the temperature of all deliveries to ensure your Polaberry chocolates arrive in perfect condition.

Warm Weather Shipping Policy:

To ensure the highest quality of your products upon arrival, all products are only shipped in temperature controlled vehicles. As a result, Customers are requested to place their orders with a minimum lead time of 24 hours. This time will allow our chocolatiers to ensure that your chocolates always arrive in the best condition.

General Information:
We only offer Standard shipping. We do not offer Same Day and Sunday delivery, as processing requests may prevent us from shipping over the weekend. Polaberry is not responsible for delivery delays caused by adverse or unpredictable circumstances.

PLEASE NOTE: Although our chocolatiers are working hard to ship orders as soon as possible, delivery times may differ.

For more info, please contact us by WhatsApp 0554880664